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Welcome to Dwaso

Your trusted marketplace for everything!

Returns & Refunds Policy

Returns Policy

We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

Shipping Returns

To return your product, you should mail your product to: [Your Return Address]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Need Help?

If you have any questions about our Returns and Refunds Policy, please contact us:

  • Email: support@yourcompany.com
  • Phone: (555) 123-4567
  • Hours: Monday - Friday, 9am - 5pm EST